From the boardroom to the dining room, the fundamentals of leadership in a systemic perspective revolve around one idea: anxiety. According to Friedman, a leader is one who can effectively manage their own anxiety and not be troubled when others express negative emotions to them.
The point is this- relationships, whether marital, familial and yes, organizational go awry due to poor communication, unclear roles and unmet or unrealistic, or even just different expectations lead to relationship deterioration and poor organizational health. And furthermore, relationships continue to go awry when the real problems - poor communication, unclear roles and unmet or unrealistic expectations – are not addressed. In organizations, it simply means firing and hiring a new coach without doing anything to improve communication, roles, or expectations. And in marriage, it is getting a divorce and remarrying without ever seeking to understand why the first marriage failed.